| Error Message | Description | | :--- | :--- | | | This is the most common companion message. AnyDesk was connected, but an external factor disrupted it, leading to the 10061 code. | | Due to target computer actively refusing it | This phrasing often appears in system logs. It confirms that the remote device received the request but rejected it. | | win32_10061 | The specific code generated by the Windows operating system and displayed by AnyDesk. | | anynet_unknown | Often appears alongside the error code, indicating the disruption was caused by an unknown or external process. |
Once resolved, implement these best practices to avoid recurrence:
Ensure AnyDesk is actually open and running on the remote computer. Talk to the guard: Windows Defender Firewall and select Allow an app or feature through Windows Defender Firewall . Make sure AnyDesk is checked for both Check the path: If you are on a corporate network, ensure your ISP or IT department
if possible – uses relay servers and avoids direct port connection. anydesk win32 error 10061
Click the button at the top right (requires administrator privileges). Look for AnyDesk in the list of allowed apps and features.
Disabling direct connections forces AnyDesk to route all traffic through its secure relay servers, which often resolves interference from network-level security solutions, such as those found in corporate environments.
As a final step, adding the required AnyDesk domains to your firewall's whitelist can prevent any possible blocking. | Error Message | Description | | :---
: Close AnyDesk completely (end tasks in Task Manager ) on both machines and restart the application.
: A local firewall or antivirus is actively rejecting incoming traffic on the ports AnyDesk uses (typically TCP 80, 443, or 6568). Incorrect Port/DNS
Corporate networks, VPNs, or VLANs sometimes route traffic incorrectly. The remote computer sees the packet but rejects it because it arrives from an unexpected subnet or interface. It confirms that the remote device received the
AnyDesk relies on specific network ports to establish a secure socket connection (typically port 7070, 80, or 443). If another software utilizes these ports, AnyDesk will fail with a 10061 error. Open Command Prompt as an Administrator.
Download the latest version from the official AnyDesk website.
Add the AnyDesk application path (usually C:\Program Files (x86)\AnyDesk\AnyDesk.exe ) to the exclusion list.