Dollar General Alcohol Sales Training Answers -

She beamed. Handed over her driver’s license. He scanned it. Beep.

No. Company policy is to check IDs for every alcohol sale. If the customer does not have their ID, you must refuse the sale. Q: What are the essential elements to check on an ID?

Dollar General Alcohol Sales Training: Compliance, Rules, and Best Practices dollar general alcohol sales training answers

A group of young people where only one person has an ID.

Dollar General enforces a strict, non-negotiable policy regarding age verification. The primary rule taught in all training modules is to check the identification of attempting to purchase alcohol, regardless of how old they appear. Acceptable Forms of Identification She beamed

The training provides effective tactics for refusing a sale professionally while de-escalating a potentially upset customer.

Never input a fake or placeholder birth date to speed up a line. Doing so is a firing offense and a violation of state law. Legal and Career Consequences of Non-Compliance If the customer does not have their ID,

The training spends significant time on “straw purchases”—when an adult buys alcohol for a minor.

Training modules place heavy emphasis on spotting invalid identification. You must reject an ID if it exhibits any of the following: Altered birth years or expiration dates.

Never use a "dummy" date or your own birthday to bypass the system. Handling Refusals 💡 If you must refuse a sale, remain calm and professional: