The software will generate an XML file or an encrypted QR code. You must email this file to your distributor or Euronet support to receive a unique decryption unlock file in return. Important Best Practices Moving Forward
Security and best practices
Store the new admin password in a secure physical vault or an encrypted digital password manager.
Fill out security questions or link an email address in the user management menu if your firmware supports it.
Do you see a or a "Forgot Password" button on your interface? euronet dvr password reset
Unplug the power adapter from the wall. Disconnect all cameras and monitor cables.
Enter this generated code into the DVR local login window. If successful, the system will immediately prompt you to create a new master password. 3. Hardware Reset via the Motherboard (Advanced)
If software methods fail, you can physically reset the DVR to factory settings. Unplug the DVR from the power source. Open the DVR casing using a screwdriver.
While maintaining this connection, plug the power cable back into the DVR. The software will generate an XML file or
or perform a hardware reset if the current password is lost. 1. Using the "Code Change" Feature
The system should reboot, resetting all settings, including the password, back to factory defaults. How to Prevent Future Lockouts
What is the specific printed on the silver sticker underneath your DVR?
Look for a silver, coin-shaped CR2032 battery seated on the main circuit board. Fill out security questions or link an email
If software methods fail, you can force the DVR back to factory defaults by opening the chassis and interacting with the motherboard.
Touch the metal tool across both pins simultaneously to create an electrical bridge.
Hold the short for until you hear a long, continuous system beep.