Locate the small green circuit board (the chip) on the cartridge.
Place a piece of directly over the metal contacts of the chip. Reinsert the cartridge into the printer and close the door.
The printer will reboot. WiFi is now open (no password) until you reconfigure it via the WPS button or USB.
If your computer loses power or the USB cable is unplugged while flashing the firmware, the printer's mainboard will be permanently corrupted ("bricked").
To understand the exact state of your printer, you need to print the configuration reports. These pages display your current firmware version and the exact error codes. Turn on your Samsung M2020W printer. Ensure paper is loaded into the input tray. Press and hold the button. firmware reset samsung m2020w free
If you are searching for a on the internet, you need to exercise extreme caution.
Hold the Print Screen/WPS button for 10 seconds until the LED flashes once, then release.
Keep holding the button for about 10–15 seconds until the status LED stays solid green, then release.
In this video, I show you how to reset the Samsung Xpress M2020W firmware for free to fix toner errors. Locate the small green circuit board (the chip)
Drag and drop the .hd file onto the usblist2.exe (or usbprns2.exe ) program provided in the download.
A constantly glowing red LED usually indicates a serious hardware issue, such as a paper jam, a missing toner cartridge, or a malfunctioning laser scanner unit (LSU). If the light remains red even after a hard reset, inspect for any physical obstructions inside the printer. For LSU errors specifically, the printer may fail to calibrate or the motor may not turn properly, requiring professional repair.
After the hard reset, your printer will behave like a brand new unit. You'll need to reconnect it to your Wi‑Fi and reinstall any drivers. You can also restore it from a previously saved configuration if you have one.
If you ever accidentally insert a new cartridge without removing its chip, the printer will most likely re-lock itself. To unlock it, you would need to repeat the entire reset process using the original chip you saved. The printer will reboot
Press and hold the WPS button for 5 seconds until the LED blinks .
To reset the firmware or hardware settings on a Samsung Xpress M2020W, you can use built-in button combinations or specialized firmware "fixes" depending on your goal (e.g., clearing errors vs. bypass chips).
You will need the CRUM number (Toner Chip Number).
Note: This method works best on older firmware versions. Newer versions will display a "Replace Toner" or "Invalid Toner" error if they cannot detect a chip at all.
Samsung’s printer division was sold to HP in 2017. The M2020W is now supported under HP’s legacy Samsung website. This guide is completely free and requires no special software.
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