If your drive is not working, a firmware update may not be the solution. Try these steps first: Uninstall Driver : In Device Manager, right-click the drive and select Uninstall device . Restart your PC; Windows will automatically reinstall the Microsoft cdrom.sys driver , which is standard for all DVD drives. Hardware Diagnostics : Restart your PC and repeatedly press HP PC Hardware Diagnostics Component Test
Select and click Updates in the My PC or My notebook pane. hp plds dvdrw du8aesh firmware update
Enter your laptop or desktop serial number or product name to find the specific support page for your computer model. Look for a category labeled or Optical Drive . If your drive is not working, a firmware